Minott's Flowers is the sole owner of the information collected on MinottsFlowers.com, Minotts.com & MinottsWeddings.com. Minott's Flowers collects personally identifiable information from our users at several different points on our Web sites.
Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Minott's Flowers does send communications (see Communications from the Site below).
Surveys or Contests
From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
We may use a third party service provider to conduct these surveys or contests; that company is/will be prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
Uses of Information
Minott’s Flowers collects and uses your personal information to operate and improve its sites and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research aimed at improving our products and services.
We also use your personal information to communicate with you. We may send certain service communications such as welcome letters, billing reminders, special offers and reminders. We may also occasionally send you surveys or promotional mailings to inform you of other products, services and special offers available from Minott’s Flowers.
Communications from the Site
Special Offers and Updates
We will occasionally send you information on products, services, special deals, promotions.
You can sign up for these emails from us on our registration page.
Out of respect for your privacy, we present the option not to receive these types of communications.
Please see the “Choice and Opt-out.”
Profile
We may store information that we collect through cookies and log files to create a “profile” of your preferences. We do not tie your personally identifiable information, and/or your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.
We do not share your profile with other third parties.
Information Sharing and Disclosure
Aggregate Information (non-personally identifiable)
We do not link aggregate user data with personally identifiable information.
Personally identifiable information
We DO NOT Share Personally Identifiable Information with Third Parties.
Service Providers
We may use an outside shipping company to fulfill orders, and a credit card
processing company to bill you for goods and services. These companies do
not retain, share, store or use personally identifiable information for
any other purposes.
Agents
We use other third parties to provide hosting services for our site.
These third parties are prohibited from using your personally identifiable
information for any other purpose.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information
as required by law and when we believe that disclosure is necessary to protect
our rights and/or to comply with a judicial proceeding, court order, or
legal process served on our Web site
Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable
information used for certain purposes, when we ask for this information.
For example, if you purchase a product/service but do not wish to receive
any additional marketing material from us, you can indicate your preference
on our order form.
If you no longer wish to receive our newsletter and promotional communications,
you may opt-out of receiving them by following the instructions included
in each newsletter or communication or by emailing us at webmaster@minottsflowers.com.
Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We may use session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
We set a persistent cookie to indicate if we’ve shared certain promotional splash pages with you; thereby preventing you from having to repeatedly see the same information.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, may be limited.
This privacy statement covers the use of cookies by Minotts only and does not cover the use of cookies by any advertisers or other third parties.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by Minott’s Flowers. Please be aware that we, Minott’s Flowers, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by our Web sites.
Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email
webmaster@minottsflowers.com.
Business Transitions
In the event Minott’s Flowers goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at:
Minott’s Flowers
25 Temple Street
Portland Maine 04101
(207) 772-4638